We can all agree if you can find out what skills and experience are required in the Dunkin Donuts Job Descriptions then you can better tailor your resume with the right skills and experience and improve your chances of getting the interview.
*Dunkin Donuts Employee Benefits Package
*Dunkin Donuts Employee HandbookDunkin Donuts Employee Benefits Package
Honor employee who endured dunkin donuts employee handbook or manual - free working at dunkin' donuts - everything2.com benefits of working at dunkin's. Dipping dunkin donuts employee training in handbook Related brushing: Photosynthesis Process Guide Answers, Lancer 2016 4g13 Manual.
*This is the official Dunkin' Donuts Training Video. It provides you with all the information necessary to become the best possible employee. 1st place winner.
*Enroll in Dunkin’ Donuts additional training programs. These programs are designed to teach you about the brand and about restaurant management in general. 41 X Research source Topics that will be covered include an overview of Dunkin’ Brands, information about restaurant management systems, and an explanation of manufacturing.
*Information, policies, and procedures are also found in the Arby’s/Dunkin’ Operations Standards Manual (OSM), your training workbooks, store postings, seminars and meetings, and many other sources. Please read the Handbook and do not be afraid to ask questions! These policies were written with you in mind.
Knowing what skills and experience are required will also help you during the interview as you will be able to tell the hiring manager exactly what they want to hear.Dunkin Donuts Job Descriptions for Various Roles
Below you will find Starbucks Job Descriptions skills and experience for positions: Crew Member, Shift Leader, Assistant Manager, Restaurant Manager, and Multi-Unit Manager, and General Manager.Dunkin Donuts Crew Member Job Description
Note other names for the position: Dunkin Donuts Job Description Cashier or Dunkin Donuts Barista Job Description
Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin’ Brand and delivering exceptional customer service.
Full-time employees are eligible for healthcare benefits.
*Provide excellent guest satisfaction, service speed, and product quality
*Previous experience working in a cafe or quick service restaurant preferred
*Show passion about results by setting compelling targets and delivering on commitments
*Meet safety and sanitation standards
*Anticipate and understand guests’ needs and exceed their expectations
*Works well in a team environmentDunkin Donuts Job Descriptions FOR Shift Leader
If you are looking for a place where hard work and dedication results in success and where you are part of a team that promotes fun, passion, and opportunity this is just the place for you!
Responsibilities: Our Managers are responsible for the profitability and overall operation of the restaurant according to our operational standards. They are responsible for:
*Leading Operational Excellence
*Providing an Amazing Guest Experience
*Building Team Talent
*Driving Sales Growth
*Managing Profit & Loss
*Restaurant Compliance
Requirements/Qualifications:
*2+ years’ supervisory/management experience
*Strong communication skills
*Ability to solve problems
*Ability to create guest satisfaction
*High school diploma or GED
*Outgoing personality
*Our managers enjoy amazing growth opportunities, a competitive salary, extremely aggressive bonus, plus many GREAT BENEFITS – including 100% employer covered Medical Insurance.Dunkin Donuts Job Descriptions for Assistant Manager
Our Assistant Managers work weekends, holidays, and a mixture of days/evenings. Assistant managers are also eligible for the monthly bonus program. The ideal candidate will: * Develop positive working relationships with all restaurant employees and work as part of a team by helping others as needed or requested * Speak clearly and listen attentively to guests and other employees * Have the ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments * Exhibit a cheerful and helpful attitude, and provide exceptional customer service * Be able to adapt to changing customer volume levels with a sense of urgency * Have the ability to demonstrate a complete understanding of the menu * Follow instructions for recipes and sanitation guidelines * Have the ability to be cross-trained in all areas of operations. Salary: $30,500 to $35,000 plus monthly bonus
Job Type: Full-time
Salary: $34,000.00 /year
Experience:
*Management: 1 year
*Food Service: 1 year
Education:
*High school or equivalentDunkin Donuts Job Descriptions for Restaurant Manager
Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. May participate in image-building activities within local community. As highest management position within unit, is accountable for the unit and its operations at all times whether physically present or not.
Additional InfoDrivingValid Driver’s LicenseMinimum Age21+ years old
Additional
Responsibilities and Duties
Principal Duties and Responsibilities: Majority of duties performed, but not meant to be inclusive or to prevent other duties from being assigned.
*Responsible for professional growth & development of assistant managers, shift leaders, and sales associates.
*Responsible for assessing all store employees performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.
*Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.
*Responsible for monitoring performance/customer service and morale of store employees
*Responsible for handling disciplinary action and terminations of store staff (when necessary)
*Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.
*Responsible for coordinating a monthly meeting with the management team.
*Attending monthly manager meetings.
*Provide ongoing training as needed regarding new products, promotions, policies etc.
*Compliance with all federal, state and local labor laws.
*Ensure store budget is met per district manager/franchisee
*Ensure proper execution of new product introductions and marketing programs within the store
*Complete weekly food and paper inventory
*Complete DCP and other vendor orders weekly or as needed
*Complete temperature & coffee calibration logs, and provide product order and throwaway sheets to central production facility daily. Also, complete the red and blue book.
*Complete daily cash management functions (cash reports, deposits etc. in its entirety)
*Complete weekly schedule for store personnel
*Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR, Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.
*Responsible for creating store action plans to drive store performance around areas of opportunity
*Responsible for the daily maintenance of all equipment, stock areas, sales areas, building, and grounds
*Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.
*Ensuring proper staff levels at all times for optimum scheduled times.
*Conducting regular travel paths throughout your shift and taking action on their results
*Make sure that on every shift the pic in charge is running the operations by shift coachingQualifications and Skills
Job Specifications: Knowledge, skills, and abilities normally required for competent performance in the job.
*2+ years in a food service/retail environment
*2 or 4-year degree or equivalent work experience
*Strong interpersonal and leadership skills
*Judgment, tact, and diplomacy to effectively resolve conflicts
*Intermediate PC skills – ability to use basic word processing and spreadsheet software for internal communications and data analysis.
*Training/ Certification Requirements
*Shift leader training
*Basic Management
*Store Management
*Human Resource Training
*ServSafe
*X-Pert Certified
*Forward to Basis I
*Forward to Basis IIDunkin Donuts Job Descriptions For Multi-Unit Manager
Responsibilities and Duties
*Overseeing between 6-8 Dunkin’ Donuts restaurants and reporting to the Director of Operations.
*Working with General Managers to oversee all aspects of operations for their shops.
*Attaining high levels of guest satisfaction by instilling a sense of urgency around guest service among all employees.
*Recruiting, training and developing qualified Restaurant Managers and fostering a learning environment throughout all restaurants.
*Maintaining A-rated restaurants in full compliance with Dunkin’ Donuts operational guidelines and food safety standards.
*Growing sales by creating and implementing customized marketing plans and driving Managers and employees to achieve targeted goals.
*Meeting budgetary requirements for controls by utilizing technology to analyze trends and taking action to impact the bottom line
Qualifications and Skills
Qualified applicants will have 1-3 years of QSR experience in managing multiple locations, familiarity with cost analysis, basic writing and computer skills, and strong team leadership capabilities. A Bachelor’s degree in management, finance or a related field is preferred.
This position entails a six-day workweek and may require work on some nights and holidays depending on the needs of the business.
Benefits
*Competitive Salary
*Annual Bonus Plan
*Health & Dental Insurance
*Aflac Benefits
*Car, Cell Phone & Gas Allowance
*Paid Vacation
*Employee Discounts
*Potential for GrowthDunkin Donuts General Manager Job Description
If you’re ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you’ve been looking for.
Currently, we are seeking dynamic results-driven leaders who have an entrepreneurial spirit and value outstanding customer service for our Dunkin’ Donuts Store. If you have a great attitude, are a self-starter and enjoy a fast paced environment then this is the job for you. Managers must have a high level of personal integrity and be able to drive results through continuous employee coaching, sales, and profit growth.
Responsibilities:
*Managing day to day operations- Controls profit loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
*Plans and ensures the professional growth & development of the management team and crew members
*Maintains an exceptional level of customer service
*Knows and manages compliance with federal, state and local labor laws and ensure the restaurant is completing regular safety / cleaning / operations checklists to guarantee guest satisfaction and inspections
Requirements:
*Must have QSR Management / Assistant Management experience in the fast food industry
*Salaried QSR or casual restaurant experience (preferred)
*A proven track record of increasing sales and profitability
*Strong organizational skills with a desire to develop others
*Effective communication and interpersonal skills
*Must have the ability to work in a high volume, fast-paced environment
*Knowledge of both food & labor cost controls
*Techniques in strategic planning and driving sales
*Excellent customer service standards
*Valid driver’s license and vehicle
*Ability to work a flexible schedule including days, nights, weekends and holidays
*Proven reliability and high personal integrity
Benefits:
*Competitive Salary
*Rich bonus program
*Healthcare Insurance- Medical, Vision and Dental
*401k (after 1 year of employment)
*Paid Time-off
*Career growth plans
Job Type: Full-time
Experience:
*Management: 1 year
*Restaurant Management: 1 yearDunkin Donuts Employee Handbook
Releated to Dunkin Donuts Job Descriptions
